Terms of service

Last Updated: 17 October 17 2025

PLEASE READ THESE TERMS CAREFULLY BEFORE USING THIS WEBSITE OR PLACING AN ORDER.

These Terms of Service ('Terms') govern your use of the website www.pelagicpublishing.com (the 'Site') and any purchase of products (including physical books and digital content) from Pelagic Publishing ('we,' 'us,' or 'our').

By accessing or using the Site, you confirm that you accept these Terms and agree to comply with them. If you do not agree to these Terms, you must not use the Site.

Company Information
Pelagic Publishing Ltd
Registered Address: 20-22 Wenlock Road, London, N1 7GU, UK
Email: info@pelagicpublishing.com
We are a company registered in England and Wales under company number 07276651.

Orders, Acceptance, and Contract Formation
Placing an Order
To place an order for products from the Site, you must follow the instructions provided on the Site and complete the checkout process.

Order Acceptance
Your order is an offer to buy the product(s) in your order. All orders are subject to acceptance by us. We will confirm our acceptance to you by sending an email that confirms the products have been dispatched (the 'Dispatch Confirmation'). The contract between us will only be formed when we send you the Dispatch Confirmation.

Refusal of Order
We reserve the right to refuse any order placed by you, including, without limitation, for reasons of product availability, pricing errors, or suspicion of fraudulent activity. If we are unable to accept your order, we will inform you of this and will not charge you for the product.

Price
The price of the products will be the price quoted on the Site at the time you submit your order. We take all reasonable care to ensure that the price of the products advised to you is correct. We may revise and update prices at any time and at our sole discretion.

Taxes, VAT and Customs Charges
All prices displayed include VAT (where applicable) at the current rate chargeable in the UK. The final price, including all shipping and handling charges, will be displayed before you confirm your purchase.

When ordering goods for delivery outside of the UK you may be subject to import duties and taxes. Customs policies vary from country to country and we have no control over such additional duties or taxes. We recommend you check the import charges applicable to the country of delivery with the customs office or post office before ordering products, as you are responsible for all customs formalities, and will need to pay any additional charges, including import duties, taxes, levies and other charges.

Payment
We accept payment by major credit and debit cards. Payment for all products must be received in full before dispatch. We use third-party payment providers to process secure transactions, and we do not store your full payment card details.

Delivery, Title, and Risk
Delivery
We will deliver the products to the address specified in your order. Delivery dates are estimates only and are not guaranteed. We are not responsible for delays outside our control.

Risk and Title
Risk of damage or loss of the Products shall pass to you on delivery or, if you fail to take delivery of the Products, at the time when we have tried to deliver the Products.
Title in the Products shall pass to you on delivery or, if you fail to take delivery of the Products, at the time when we tried to deliver the Products to you.

Returns, Refunds, and Cancellations (Consumer Rights)
Right to Cancel (Physical Products)
If you are a consumer, you have a statutory right to cancel a contract for the purchase of a physical product within 14 days without giving any reason. The cancellation period will expire 14 days from the day on which you acquire, or a third party indicated by you (other than the carrier) acquires, physical possession of the goods.

Faulty or Misdescribed Products
Under the Consumer Rights Act 2015 (UK) or equivalent local law, we are under a legal duty to supply products that are in conformity with this contract. If a product is faulty or misdescribed, please contact us immediately. You have legal rights, including the right to a refund, repair, or replacement.

Digital Content Exclusions
For the sale of digital content (e.g., e-books or downloads):
You agree that the digital content is available for immediate download/access.
You lose your right to cancel once the performance of the contract has begun (i.e., you begin the download or streaming process), provided you have given your express consent to this at the time of purchase and acknowledged that you would lose your right to cancel.

Intellectual Property Rights (IP)
Ownership of Content
All content on the Site, including all books and publications, text, graphics, logos, images, software, and the compilation of such content, is the property of Pelagic Publishing, its affiliates, or its content suppliers and is protected by copyright, trademark, and other intellectual property laws.

License to Use
We grant you a limited, non-exclusive, non-transferable, revocable license to access and make personal, non-commercial use of the Site and the content solely for the purpose of shopping for products or obtaining information.

Restrictions on Use
You must not:

• Copy, reproduce, distribute, modify, create derivative works from, publicly display, or publicly perform any content from the Site without our express prior written permission.
• Reproduce, transmit, or distribute any books or digital content purchased from us. This is strictly prohibited and constitutes a breach of copyright.

User Accounts
Registration
If you register for an account on the Site, you must ensure that all information you provide is true, accurate, current, and complete.

Security
You are responsible for maintaining the confidentiality of your account password and for restricting access to your computer or device. You agree to accept responsibility for all activities that occur under your account.

Termination
We reserve the right to suspend or terminate your account at any time if you breach any of these Terms or engage in any fraudulent or illegal activity.

Prohibited Use
You may not use the Site:

• In any way that breaches any applicable local, national, or international law or regulation.

• For the purpose of harming or attempting to harm minors in any way.
  To transmit, or procure the sending of, any unsolicited or unauthorized advertising or promotional material (spam).

• To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

Disclaimers and Limitation of Liability
Disclaimer
The Site and all products are provided on an 'as is' and 'as available' basis. We make no representations or warranties of any kind, express or implied, as to the operation of the Site or the information, content, materials, or products included on the Site.

Limitation of Liability
We provides the Products on an 'as is' basis. Save as otherwise provided in this Contract and to the extent permitted by law, we give no warranty, express or implied, and make no representation that (i) the Product(s) will be of satisfactory quality, suitable for any particular purpose or for any particular use under specified conditions, notwithstanding that such purpose, use, or conditions may be known to us; or (ii) that the Products(s) will operate error free or without interruption or that any errors will be corrected; or (iii) that the material published in the Products(s) is either complete or accurate.

In no circumstances will we be liable to the Authorised User or any third party for any consequential, incidental, special, punitive or indirect damages or loss of profits including, without limitation, damages for loss of data or corruption of data, loss of programs, losses arising from inaccuracies in, or corruption caused by, the Products(s), loss of business or goodwill, or other damages or losses of any nature arising out of the use of, or inability to use the Products(s).

The Authorised User agrees that the entire liability of Pelagic Publishing to the Authorised User arising out of any kind of legal claim (whether in contract, tort, by statute or otherwise) in any way connected with the use or inability to use the Products(s) shall be the refund of any sums actually received by Pelagic Publishing under this contract for the affected Products(s).

Links to Other Websites
The Site may contain links to third-party websites. These links are provided for your convenience only. We have no control over the content of those sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them.

Governing Law and Jurisdiction
These Terms are governed by English law. This means any dispute or claim arising out of or in connection with these Terms (including non-contractual disputes or claims) will be governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction, except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are a resident of Scotland, you may also bring proceedings in Scotland.

Changes to the Terms
We reserve the right to update or amend these Terms at any time. We will notify you of any material changes by posting the new Terms on this page. By continuing to use the Site after those changes become effective, you agree to be bound by the revised terms.

Privacy Policy
These Terms refer to our Privacy Policy, which also applies to your use of our Site and sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our Site, you consent to such processing and you warrant that all data provided by you is accurate.